Effective Date: 11/24/24

Last Updated: 11/24/24

Dangond’s, LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website dangonds.com or interact with our services. It also describes our use of third-party services, including Facebook, Mailchimp, and ShipStation.

1. Information We Collect

a. Personal Information You Provide:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (securely processed via third-party providers)

b. Automatically Collected Information:

  • IP address
  • Browser type and version
  • Pages visited, time spent, and interactions with our site
  • Device and operating system information

c. Information from Cookies and Tracking Technologies:

  • Cookies for tracking preferences and site usage
  • Data collected via Facebook Pixel for marketing analytics
  • Email tracking data from Mailchimp

2. How We Use Your Information

We collect and use your information for the following purposes:

a. Order Fulfillment:

  • Processing and shipping orders via ShipStation.

b. Payment Processing via PayPal:

  • Handling secure payments and refunds. PayPal processes your payment details and ensures the security of your transactions.
    For more details, see PayPal’s Privacy Policy.

c. Email Marketing via Mailchimp:

  • Sending newsletters, promotions, and product updates.
  • Tracking email open rates and click behavior for campaign optimization.
  • Advertising and Analytics via Facebook:
  • Running targeted ads using Facebook Pixel to improve marketing campaigns.
  • Tracking user behavior to optimize ad performance.

d. Advertising and Analytics via Facebook:

  • Running targeted ads using Facebook Pixel to improve marketing campaigns.
  • Tracking user behavior to optimize ad performance.

d. Customer Service and Personalization:

  • Responding to inquiries and providing tailored recommendations.
  • Enhancing user experience and site functionality.

You can opt out of receiving marketing emails by clicking “unsubscribe” in our emails or contacting us at [insert email].

3. Information Sharing and Disclosure

We share your information with trusted third-party service providers to facilitate our services:

a. Service Providers:

b. Legal Obligations:

We may disclose information if required to do so by law or to protect our legal rights.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Mailchimp Tracking: Tracks email engagement for marketing effectiveness.
  • Facebook Pixel: Tracks website behavior to deliver targeted ads. You can manage or disable cookies through your browser settings or opt out of Facebook advertising via Facebook’s Ad Preferences or the Digital Advertising Alliance.

5. Data Retention

We retain your information for the following durations:

  • Order and shipping data: Retained as required for tax and accounting purposes.
  • Email marketing data: Retained until you unsubscribe or request deletion.
  • Payment data: Retained as required by PayPal’s policies.

6. How We Protect Your Data

We implement industry-standard measures to secure your data:

  • SSL encryption for secure transactions.
  • Secure access to third-party platforms like ShipStation, Mailchimp, and Facebook.
  • Internal access controls to limit who can view your information.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Opt out of marketing communications and targeted advertising.

To exercise your rights, contact us at info@dangonds.com.

8. Third-Party Links

Our website may link to third-party websites or services. We are not responsible for the privacy practices or content of these external sites.

9. Children’s Privacy

Our services are not directed at children under 13 years of age, and we do not knowingly collect their personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted with the revised “Last Updated” date. Please review it periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, you can reach us at:

Email: info@dangonds.com

Phone: (844) 232-9939

Mailing Address: 4591 Winters Chapel Rd, Atlanta, GA 30360

By using our website, you consent to the practices described in this Privacy Policy.